Refund policy

Refund & Return Policy

We offer a 30-day return policy. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility
Items must be unused, in their original packaging, and in the same condition as received. The following items are not eligible for return:
- Items damaged due to misuse or improper handling
- Items returned after 30 days of delivery

How to Initiate a Return
Contact us at vincent.dhw73@gmail.com with your order number and reason for return. We will respond within 1-2 business days with return instructions.

Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.

Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

Defective or Incorrect Items
If you received a defective or incorrect item, please contact us immediately. We will arrange a replacement or full refund at no additional cost to you.